1. Introduction

Additive Engineering Solutions, LLC ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at www.additive.buzz or use our services.

Please read this policy carefully. By accessing or using our website and services, you acknowledge that you have read and understood this Privacy Policy.

2. Information We Collect

Personal Information

We may collect personally identifiable information such as:

  • Your name, email address, phone number, and company name
  • Information you provide through our contact forms or communications
  • Billing and payment details when you engage our services

Automatically Collected Information

When you visit our website, we may automatically collect certain information, including:

  • IP address, browser type, operating system, and device information
  • Pages visited, time spent, and navigation patterns
  • Referring website URLs

3. How We Use Your Information

We use the collected information for the following purposes:

  • To provide, maintain, and improve our services
  • To communicate with you about inquiries, proposals, and support
  • To send service-related updates, technical notices, and security alerts
  • To analyze website usage and enhance user experience
  • To comply with legal obligations and enforce our agreements

4. Disclosure of Information

We do not sell, trade, or rent your personal information to third parties. We may share information in the following circumstances:

  • With trusted service providers who assist in operating our business (e.g., hosting, analytics, payment processing), subject to confidentiality agreements
  • To comply with applicable laws, legal processes, or governmental requests
  • To protect our rights, property, or safety, and that of our clients and others
  • In connection with a merger, acquisition, or sale of company assets

5. Data Security

We implement industry-standard administrative, technical, and physical security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes described in this policy, or as required by applicable law. When we no longer have a legitimate business need to process your information, we will delete or anonymize it.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access, correct, or delete your personal information
  • Object to or restrict processing of your data
  • Data portability
  • Withdraw consent at any time where processing is based on consent
  • File a complaint with a relevant data protection authority

To exercise these rights, please contact us at support@additive.buzz.

8. Cookies

Our website may use cookies and similar tracking technologies to enhance your experience. You can set your browser to refuse all or some cookies. However, disabling cookies may affect the functionality of certain parts of our website.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

11. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy, please contact us:

Additive Engineering Solutions, LLC
990 Evans Ave
Akron, 44305 United States
Email: support@additive.buzz
Phone: +1(743)734-2364